MBA Graduate • Business Professional
A creative, tech-savvy professional with an unquenchable craving for knowledge. I bridge the gap between human potential and organizational growth, specializing in Marketing, Retail, and Front-Desk Administration.
Winning is 10% talent and 90% discipline. For 7 years, I woke up at 6 AM to push past physical limits in the pools of Ba Ria - Vung Tau. This era defined the relentless "go-getter" mentality I now bring to every business deadline and client interaction.
I pivoted from the pool to the legal and administrative hub at Phan Law Vietnam. Managing nearly 1,000 infringement cases monthly taught me that administrative precision is paramount. By deploying RPA automation, I redefined team efficiency, increasing our capacity by 20%.
I took a bold step across the globe to Canada to pursue my MBA. While studying, I worked at Thai Express to gain Canadian front-line experience. I saw a high-traffic kitchen as a workflow challenge, optimizing prep processes to reduce waste by 15% while maintaining culinary excellence.
At Brock, I didn't just attend classes; I led them. Earning the Leadership Award validated my ability to foster team synergy. As Marketing Director for the GBC, I managed complex organizational communications and growth strategies, increasing student engagement by 20%. I successfully completed my MBA in December 2025.
As a proud MBA graduate, I am now based in Kingston. With a unique blend of administrative rigor, operational grit, and strategic foresight, I am ready to support organizations in Marketing, Retail, and Administration.
Focus: International Strategy
Situation: Fallsview Group sought to expand its hospitality footprint into the Florida region.
Task: Collaborated in a team of three to design a comprehensive market entry roadmap.
Action: Conducted research on demographics, labor laws, and tax regulations. Presented recommendations to Fallsview executives.
Result: Mastered cross-cultural navigation and compliance, earning a high course score and professional praise.
Focus: Digital Operations
Situation: Canadian Grapevine Certification Network (CGCN) required a digital overhaul.
Task: Worked in a multicultural team to solve SEO, SEM, and engagement challenges within budget.
Action: Implemented content calendars and Google Analytics tracking. Optimized searcher engagement through content mapping.
Result: Identified key engagement drivers and optimal posting windows, delivering tailored content solutions.
Awarded Provincial Level Gold/Silver medals (2011–2015) representing my home province, Ba Ria - Vung Tau, at Hội Khỏe Phù Đổng; Vietnam’s elite National Student Sports Festival.
Recognized as a standout leader for promoting team effectiveness and cross-cultural synergy during the Business English and Skills Transition (BEST) program at Goodman School of Business.
Proudly represented the graduate body, facilitating inclusive engagement and supporting diverse student groups through strategic school-wide leadership initiatives.
Mar 2026
Develop a Company Website with Wix
Mar 2026
Google AI Professional Certificate
Mar 2026
AI-Powered Performance Ads
Sep 2025
SEO Essentials with Semrush
2010
Office Specialist (MOS) - Excel, PPT
Sep 2025
Social Media Marketing - HubSpot
The gym is my sanctuary for discipline. Fitness maintains the competitive edge first developed in the pool.
Mastering fast-paced choreography at Thai Express gave me a love for operational efficiency and cooking.
English (Full Working Proficiency), native Vietnamese, and currently learning French in my free time.